I havent heard back from him since our last chat... honestly I have concerns because if this lack of response is getting old. I mean he read my email.. why not mass reply.BUt i guess we'll see
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I havent heard back from him since our last chat... honestly I have concerns because if this lack of response is getting old. I mean he read my email.. why not mass reply.BUt i guess we'll see
He also never responds to me, and I've not heard from him in months. Is this the new rotard? Maybe raptard? I feel very much ripped off, as I'm sure many others on here do. As I keep on saying, it only takes 10 mins to do a mail out to all pre orders to keep us up to date.
Has anyone received there machine besides Carlos?.and if they have then its very odd that nobody has said shit about how amazing this machine runs. :(.witch sucks.I had high hopes for this one.really wanted to get one.
I can clearly see this is not one of the machines i will invest in.
only carlos has gotten his, there is another guy that is really pissed bcause his phone calls arnt answered and hes in another country, ive tried to contact him as well
I sent him a message and Carlos was nice enough to act as a go between as he was in contact with him at that time. I didn't not receive any response to my email until Carlos spoke to him, and I told him I am fine to wait as long as it is not more than a few more days until it was sent. It has been 10 days, 11 days now.
I have send him another e-mail, and will be calling him Monday.
It's been way too many "going out this week" for me with no updates since. He seems like a decent dude, and is wrapped in making sure its a good machine. But the lack of response has me seriously concerned with what communication would be like if there was a problem with the machine.
I was one of the people that kept saying give him time etc. But 4 months after payment and nothing.. the last word I heard from him directly was
"Thanks for the support. I'll keep you updated." In August...
Here the same , i get never a feedback. I dont knowing wich color i get and i have only the PayPal order to knowing i have order any from him. Before i make the payment he was always fast responding - but after payment i have never get any info .
This sucks man I put some pressure on him to get my machine because I was moving shops and taking a month off the get the new shop ready. I was worried about there being a different address to deliver to than the paypal payment. He had said to me at a point it was gonna be 2 weeks and I held him to it and called him a few times to make sure. I'm really not sure what the delay is on his end from what I was told this is his first priority. Im calling him on monday to make sure I got my slide that I missed in the mail from the move. I will if wanted mention any names of people wanting info.
Ya me to I was really thinking he was done and shipping as per his word.
I have always wait and say ...let him work but i See no one info ,no updates in all the time. Thats not OK -i will see to get my money back ,because any here is wrong !
I also wanted a refund but seeing as PayPal only give you 40 days or so I just presume it's a lost cause. It's a tough one.
I had a lot of expectations about this machine :( . Got a message a few months ago regarding color choice but nothing has showed up yet. Strange that he took the time to announce it and collect money for pre orders but no a single word after that. I have a hard time believing he will disappear. Most likely something happened... Hope we can hear some good news soon.
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Yes I hope he is alright, as I'm sure we all do. But this has gone way past any sort of a reasonable time for response to any of us. Not one message, not one update in a long time. Just "im sending them out next week" time and time agian.
Maybe I have been spoiled by the customer service from the likes of you and Dan Kubin, but... I don't think anyone is being unreasonable here, it has soured me on the whole preorder thing.
I'm trying to not come across as a whiny bitch here, hell I stood behind him and have been maybe too vocal about letting him have the time he needs, but it really seems disrespectful knowing hes read my e-mails and has yet to respond to one of them.
Maybe he is in jail for a bit. Possibility...
Has anyone successfully gotten a refund of their money? At this point I'm tired of waiting. And I'm even more worried about customer service if the machine isn't working properly. If anyone has gotten their money back, could you please message me what channels you went through to do so. I would really appreciate it.
We all got burned.i got a Facebook message from a guy saying that he finally got contact with "peezie" .he said he had no money for refunds...we all just got robbed...and like the like stated above, we will have no recourse when they don't perform and we need repairs...thanks for stealing from us...THE PEOPLE THAT SUPPORTED YOU!!!
Time for him to sell all his machining tools.and give us back our money!
It is 2 days before Christmas and, like most people, I am sure this isn't the calmest time of the year. I am personally withholding my opinions and calling him till a bit after the new year. We all have families and obligations to meet around this time, and blowing him up now certainly isn't improving the chances of things speeding up.
Maybe I am weird, but that money I sent him is out of sight, out of mind. I don't want to have been wasted, but if I wait another 3 months for this machine, it doesn't really affect me, you know? I don't think I have been ripped off, I just think he is a bit over his head trying to get these together.
Like any other start-up, I am sure he burned through that money for materials, changes, updates, unexpected issues, equipment etc. I wouldn't expect him to be sitting on a stack of it ready to give back.
For as intricate as the machine seems to be for a single builder, in comparison to bolting some stuff together and making a DD, that he doesn't want to see this thing completed. We have a couple people that have at least got their machine, every video he has shown has had dozens of the machines in various stages of production. I still think it will all happen... just slowly.
That's my 2 cents. Let it ride till the holiday's have calmed down and have a good holiday yourself.
something is deff. wrong here
i know paul 'peezie' a bit , and i havent gotten in contact for some months now, we normally talk every week or so
i didnt even buy a machine from him , so no reason for avoiding me swell ...
i know he is a man of his word , maybe except for the delivery dates and all ...
i've never been burned by him in the past
i hope you guys get your stuff !
cheers
It's my opinion that he may have underestimated the work it would take to get these to where he wants them. The only real issue for me is the lack of response, that got me worried.
HOWEVER that is good advice.
The mood has changed from annoyance to anger, in here and I hope that will get a response from him. I have no idea why there is a part of me that always wants to give people the benefit of the doubt. I may have hit my patience limitation, but that doesn't means hes trying to rip us off, he may just have a lot more to do that he expected.
Agreed. I don't believe he is trying to rip anyone off. And in honesty I do believe we all will get our promised machine. I'm just getting a bit tired of waiting....
There is a small update on the blog portion of the valient metalworks website... he gives a very brief explanation of why he's behind, offers an apology and his thanks for everyones support and patience and says the official launch will be in january.
What puzzles me is he last visited this site on the 29th of October, and this was the place where he "launched" the Raptor...I would have thought he would be on here at least once a week, just to keep the "investors" informed...
yeah, it would only make sense to jump on here occasionally. If
only to let people know he's still working on it (and not in jail).
It really makes no sense not to.
My main concern would not be the rumours or speculation, but the simple, unexplainable fact, that he has not got back to anyone through this forum...As I said, he has not been on here for 7 WEEKS....I am sorry, but, no one is that busy....
I really hope he ain't in jail or the hospital. I mean it's 450 bucks.but this doesn't feel like that kind of situation...
He isn't - that we would have heard about
Hi everyone, Paul here from Valiant Metal Works. I'm here to give everyone an update as to what is going on. I want to touch base
on a couple of things and inform you guys where I'm at in regards to delivery of your machines which I know you've paid good
money for. First off, you guys deserve more than what I've been giving in regards to being up to date and informed with the
status of your machines. Talk is cheap and integrity and trust is worth more than anything. That is something that I haven't
been giving and something that I've been losing and possibly lost with a lot of you. Saying something and not following through is
not right regardless of intention or expectation. You guys are justified in how you feel and I'm not going to defend myself
and give you excuses. Whenever I gave anyone times or dates for shipping, I did expect and intend to do so at those times. But
like I said, expectation and intention means nothing really and for that I am sorry. You are right to feel wronged if you feel that
way. You are right to feel cheated if you feel that way. I have been a douchebag in this debacle for sure. There are reasons for my actions
but none that are justified as they were selfish reasons. Reasons that had to do with me not stressing and just focusing on getting these done
and done right. I can honestly say that I have only been working on your machines non stop, everyday. No tattooing and no sidejobs. Im not running
off with anyone's money. I sold a batch of 25 and that's it. Since then I've had no income. So holding off on shipping your machines has cost me more
than you think. I'm not saying this to make you feel sorry for me. Simply stating where I'm at and what's going on. Shipping a couple machines out
before Xmas and then taking Xmas off. After that, shipping a couple every couple of days until it's all done. Total time frame should be within 2 to 3
weeks for everyone to have their machines. I don't want to give a solid date but I promise to keep you more informed on what's going on and that you'll have your
machines soon. For the people that want refunds, I'll take care of you when I can and I can't put an exact time on that but just know that it will be
as soon as possible as I've been borrowing money to get by. Again, not a good reason or excuse but just where I'm at with regards to that. I'll take care of that
within a reasonable amount of time and not months out. If you have contacted me about a refund through email or pm on here or FB I will contact you right after xmas.
In the future everything will all be explained as to what has been going on exactly but that is for another time. I'm not going to ask anything
from you guys in terms of understanding. I just have to do what needs to be done. I'll be in touch more like I should've been from the start.
I hold no ill will towards anyone. You guys are justified. Sorry for everything. Feel free to reply. I will answer everyone. I will be checking pms tomorrow.
I'm not in jail or hurt but the stress just hit me harder than a freight train. I brought this on myself.
Well there ya go guys.
Thank you peezie.. this is what everyone wanted. I'm sure you have calmed some storms, including my own.
thanks paul.
Hey, guys! Any updates of other people getting Raptors yet?
i get nothing ...only he can not pay any back or need some time to get the money - than i write i wait to get a machine and thats.
Does anyone have any new info on their machines yet? 2/3 through January and I haven't heard anything yet
Hi guys. Been shipping some machines every couple of days. Some people have gotten them. Some have asked if i want them to post an update of them receiving it. My stance is that i don't want to ask anyone to do anything on my behalf or to appease anyone for me but they are free to do as they want. Everyone will be getting their machines real soon is all I can say and that will depend where you're at on the order list. Thanks everyone for your patience.
Thank you for the responce. Glad to hear they are going out and soon we can enjoy the fruits of your labor.
May be in time for the opening of my new studio ooooosh..