Neotat Vivace spring broke

Attachment 24755 Ive used this vivace for less than 20 hours. I use it for solid black or color only with 7&13 mags. I run it from 8-8.5 volts on CX1 critical power supply. Has anyone had this problem?

Nope..that is super fucking weird..doesn't make mutch sence,,good thing they come with two springs...if u don't have the other one I'm sure u could get one easily for super cheep at a hardware store..

Or email Neotat. They're good folks. They may hook you up.

springs break, it happens. Email or call neotat they will sort you out.

I already offer to mail him a few springs that I have.

When you're putting the slider back in place, you have to make sure to hold the spring up over the detent in the body, under the spring. If that makes any sense. That's how I bent and broke a spring. Maybe it's just me. Regardless, if you have a problem Neotat are awesome to work with! Mine was louder than it should have been. I made sure it was not overlubed and sent it in. They replaced the bearing on the motor and shipped it back. All for free and within a week.

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Thanks for all the input. Serial I appreciate the offer and help.The machine came with extra springs,I just wanted to know if anyone had similar issues or if I was doing something wrong. That's the reason I posted here. Thanks everyone for the feedback.

No problem.

be sure to not get any lube on the spring or in the divot on frame and in the sliders hole-it will make it have loud noise issues and allso cause the spring to act wonky and cause drag-only light lube the slider and frame channel. FKI Oil paired with superlube works great-just at a drop on each surface air after spreading the super lube on -this is what works for me and others.

Thanks for that info, the machine didn't come with any instructions on how to grease it up.

I forgot to put, its FKI brand oil-you can also use superlube oil. But FKIrons developed theirs for roto's and it works the best.

anyone help me out please i have gone through two of the red springs on my vivace 4.2 within 5 months. I use my machine everyday i have now put the silver spring in my machine and am dreading it when that breaks as killer ink have not had any in stock for ages plus they rape you on postage £15 for sending out a pack of springs if they had them in stock :( does anyone know anywhere else in the uk that stock the springs many thanks help would be much appreciated.

Take the good spring that you have to a hardware store & try to find a match.

You can also use a pen one-in a pinch-just cut to proper size -till you get the proper ones.

Thanks guys much appreciated :)