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Thaks Bully,I think i'll send it back,I'm not very good playing with tools,i don't want to mess with the machine,hopefully will not take so long as replying their emails,haha

Bad news then,yeah,sounds like something like that happened,did you send it to fix it/??How long took them to send it back?Just sold my back up machines to buy more cartridge machines and now...

Not sure,thinking in paying a visit to the supplier to see if they have a spare motor to i can use to check before i send the machine to USA,i'm based in UK,i don't think i'll have the machine back...

Anyone had this problem???Pretty annoyed,machine is just one year old,in just 2 days the noise has gone from bad to worse.Machine was treated with really good care.

https://youtu.be/Da5I3C4He24