Mistake/Oversight Has Been Corrected

[feedtheworm]

I was hoping to have reviewed my new delrin Special Technique machine by now but I still haven't received it. It was one problem after another from a very confused company.

The day the package arrived I was very excited regardless of it having shipped much later than promised. I got quite a surprise when I opened it though. It was not the machine I ordered. I think it was one of the prototypes because it looked very hastily made and still had a tube and needle attached. It was also very dirty.

The machine I ordered was Black with an RCA connection and was to run fast and very soft for B&G shading and lining. The machine I received was bright yellow with a clipcord connection and ran like a jackhammer. I can't imagine what type of tattooing it was intended for but I definitely wouldn't put my clients through that kind of torture. It was basically the exact opposite of what I ordered.

I'm very disappointed and won't be dealing with specialtechnique again (once I receive my refund of course). Considering the poor communication of that company I might be waiting a while for my refund as well. Hopefully this nightmare of a transaction will be over soon.

[elbo]

Thats bad news buddy...recieving new machines is meant to be a joy!...it would put me off from dealing with them again!

[slicksteel]

I cant believe they droped the ball like that! I can understand sending the wrong one ,but a shoddy use looking one! and I was thinking on buying one but not now.

[gangstajay]

I hate to hear that... I dont know what the deal is with that fella

[The Limey]

Maybe you got a repair sent by mistake?

[slicksteel]

aww that could be the answer! maybe there is somebody messin his poor lil rotary!

[Rattus]

That is too bad. People seem to really like them. I believe it's two guys doing the building, Bill doing the pimping action on the front lines and they now have an assistant doing screening/ordering.

[specialtechnique]

Hello to the rotary tattoo community. I have made several grave planning errors and office/paperwork errors recently. I feel terrible about it.

I am refunding you your money sir, and I apologize unconditionally. I am committed to never letting this happen again, and to making every client happy. I think of nothing but tattoos and tattoo artists, really.

Sorry again for my mistakes.

Be well everyone.

[Dan Kubin]

Sounds like a big mixup...Bill is a great guy and makes some sick ass machines.
shit happens, ya know?

[Alie K]

Glad to read it's getting straightened out. It's great to have help sometimes, but we all know what happens the more fingers go into the pot.