i always liked the rotar machines but never purchased n e bc of how difficult it was to purchase it n all the bad reviews concerning the customer service,quality,etc. so my question to u is, what are u planning on doing to prove that these problems of the past are in the past n if there will b a u.s. distributor in mind to sell through. n by u.s. distributor, i mean a quality distributor.not a scratcher supplier. also, is there n e plans to offer machines to reliable,trusted members of the forum to give an honest review? tatu richie,if he is willing, would b a good start to prove to others that the problems of the rotar are in the past n just might b a good start to mending the relationship with the both of u. just a thought.