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  1. #1
    Senior Member
    Join Date
    May 2012
    Location
    East Lansing
    Posts
    147
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    Quote Originally Posted by Jesse Phillips View Post
    So for the last half of 2015 I have been plagued by malfunctions. Tomorrow will make the third time I have to send back a power supply from Critical in less than a year as well as the second time ill have to send back a machine from Swashdrive. These companies have been great about standing behind their products, but for the love of the tattoo gods I wish they would own up to their shit. The emails I get from them read as if I am the only one to ever have problems!
    if I were you, i would invest in a very good ups. it sounds like the power in your building is especially dirty. are you subject to many brownouts? is the building old? what you described really screams something in the overall power to your studio.

  2. #2
    Senior Member
    Join Date
    May 2011
    Location
    Helen, GA
    Posts
    331
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    Quote Originally Posted by S_Trofatter View Post
    if I were you, i would invest in a very good ups. it sounds like the power in your building is especially dirty. are you subject to many brownouts? is the building old? what you described really screams something in the overall power to your studio.
    I suspect this too, the building is at the most 25 years old, but my space itself has been a few different businesses over the years and some of the wiring in there makes me scratch my head.
    I tried my co-workers ups on battery mode and it didnt change the problem my Swash gen 8 was having.
    Swash acts like they have never seen a machine do what mine is doing, but including the thread on here Ive heard of about 7 people having the same issue. They are replacing the machine with a Whip at my request, but after all is said and done because of shipping its going to be a 700$ whip. Wtf...
    With Critical, the first return was due to something faulty in the supply that made it do weird shit at low voltages, the second time was because the inputs got so loose after 3 months use that the current was cutting out when I moved my clip cord to tattoo and the third time my cx-1 stopped working in the middle of a tattoo after only about 6 months of use.
    They replaced it no quiestions asked a paid for return shipping.
    And this is all fine and dandy, these guys are giving me the benefit of the doubt and replacing their faulty products, but this shit has disrupted my work flow and cost me many wasted hours of trouble shooting and emails.
    Its really frustrating.

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