Quote Originally Posted by nivek View Post
Update, they will "make an exception" and replace the motor under warranty, but they added the machine "showed signs of being dropped" like I would somehow forget dropping a machine...

Took longer than I expected, but they will honor it, that is the FK I used to know.
At least you got a reply, i didnt get anything but they just sent it back. But why you have to write a crap email to get them to do something is shite, not only that to then explain you have been supporting them for years to get anything sorted, perhaps someone from fki been looking on here to see what we have been saying about their now customer survices.

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