Quote Originally Posted by WhiteTrashMatt View Post
Talked to Ray last night.. He's gonna get it taken care of with some new springs. I never had a problem with their machines, nor their service, was just wondering if anyone else had the same problem, but as always, they're on their game, and getting the problem fixed.
Troubleshooting info on here is always good. It helps others if they have the same issue to know the fix is pretty simple. In your case the fix was a quick phone call.