Bishop Rotary Motor

[inkinwi]

Hi. I got a Bishop as a Fathers Day present. I ran it for 5 tattoos before it turned into a paper weight. First tattoo was lettering, I used it for 20 minutes before I switched to my coils, slowed me down to much. Next tattoo I used it for some color blending on a cover up sleeve. I ran it for an hour and loved the results. Next tattoo was a portrait in a larger piece im working on, I used it about 2 hours. The last two, one was a portrait one was more blending on an existing color piece, those two I had to switch to my coil machines because it got loud, then would slowly lose power. I tried emailing Bishop about the problem, got no reply, I posted on the Bishop blog, the post never got approved and I got no response, I called the phone number, left a voice mail, NO REPLY, I found this site searching for any help I could get to fix my $400 paper weight.

The machine, for the brief time it worked, ran beautiful, but I am very displeased with costumer service. I understand that they are probably busy with back orders, my machine was supposed to be to me in 2 weeks, then through a painfully slow exchange of emails, I finally found out they had no motors and were waiting for them. Then I was told the motors arrived and Id have my machine in a few days, a week later I asked where it was(2 or 3 times) they finally replied with the motors werent satisfactory so there will be a 6 week wait. Well, I got an email shortly after saying they recieved a bunch of motors and my machine was shipping out.

All I can think is maybe the motor I recieved was one of the poor quality ones they got (on accident) or maybe a portion of the new ones were good and bad, I don't know. I do know that I've repeatedly contacted them about my machine and get NO reply. Someone here please help me get this thing running the way it should. The machine will run for a VERY short period of time, then start losing power to the point it stops all together and is very warm. Sometimes it makes noise sometimes none. What could be the cause? I have under 5 hours of time on this thing, the slide has enough lube. Could the motor be faulty or is there a diode somewhere that may have blown and could cause the issue? If its the motor can someone recommend a good replacement and where I can find them?

Thanks

[elbo]

The guys at bishop seem to be lacking in customer care!

[tattoogene]

We took one of the Bishops apart to personalize,and the motor had MADE IN CHINA.......

[Mr.Taboo]

Franco is a memeber here you could send him a PM : FRANCO-VESCOVI

[The Limey]

Just a thought, have you tried it on a different power supply? Not all are created equal.

[wildboy]

Seems like the customer service is a pain in the ass... Bummer... Everyone who has experienced how demanding tattooing can be somtimes just imagine how awful it must be to produce and get out a machine to the customer on top of tattooing in the beginning... Wouldnt wanna trade place with any builders if shit occurs you cant control like some parts not available and whatnot.

Long story short shoot Franco a pm hell help you figure out your problem Im sure.

[hendricksonart.com]

any one know what size maxon motor will fit in a bishop in case i want to upgrade the motor?

[Alie K]

Perhaps he is busy tattooing or at conventions? Hopefully he will be able to attend to this matter soon.

[inkinwi]

The real kick in the teeth is The Bishop was one of 4 rotaries I was considering, the reason I chose them is on their website they sell you on the fact that they are an american company and their customer service is top notch. I had a bitter taste in my mouth from all the run around with the waiting on it to be made, and now that I finally got it and it crapped RIGHT out on me, I get no replies. Sorry to vent but for the price these machines are if something goes wrong and you advertise great customer service and such, you should do what you say. I own 3 shops and have 12 guys that work for me, they were waiting to see this thing in action, they just lost themselves 12 customers. Not to mention the countless friends I've had ask me about the machine when they found out I had it. Its kind of sad, and its real shitty (cuse the language) seeing my girl bought me this as a fathers day gift, and shes broke! As for the power supply question. I have tried it on Criticals, Eikons, and an apogee, all the same results. Funny thing is, today I took out that little 'give' spring, which is actually a return spring for the slide, and the machine ran for me, LOUD, but ran. I did a tattoo with it, it tattood alright, but loudly and lower voltage then was required, which leads me to believe that inside my machine if I look im sure its a shitty chinese motor instead of the quality japanese motor they claimed to be waiting on. I just want to know where I could find a replacement motor, swiss, japanese, high quality, and what specific one? Unless they plan on sending me the motor that belonged in this machine, I doubt they are going to be any help. PMin someone on a forum isnt going to work any better then calling them or countless emails.
I feel pretty ripped off, well, my girlfriend that barely makes $100 cutting hair was ripped off. That poor girl had to work a MONTH to give these guys money to make me happy, and it ended up nothing but a shit show, and me having a fancy rotary frame, a cam, a slide, a $400 paper weight, a heart broken girl because her gift ended up NOT being what I was expecting.

[turnrock]

they guarantee all the parts for life so why would they put a crappy motor in it? doesnt add up at all.and how did you take out the stay up spring without looking in the machine? i agree they are slow but this is all a little over the top, your not getting ripped off there probaly busy or not around.