Dan is definitly an awesome guy!He always has been extremely fast to respond to questions about his machines..Ive used my Mini Cranker as my main liner for almost 10 months with not one issue..I now have 2 Mini Crankers and plan on getting a Mini DD in the future..I would recomend him and his products to anybody..Also like Peter it would be life and death trying to seperate me from my DK machines..lol.The fact you order the color you want and have a few options to make it suit your needs really makes it a personal build..I hope Dan doesnt get so big in the future he cant be there as much for the personal customer service..if that happens im moving to MO to tattoo and be Dans customer service guy..lol..