I will tell you about service and how it should be, my primus needle guide wheel is not working so I emailed them for a replacement, I got a email back saying they are going to send a courier to collect it Monday and do the work and send it back by courier the following Monday, I would have be done sooner but they have a convention to do they can't and the cost to me? Nothing they are paying all for it thats service for you. So take note.

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