Quote Originally Posted by tattood View Post
I haven't had any dealings with the rotar but i can give some input on customer service.. I recently traded a neo tat for a rotary works springer, which only had one spring when i got it. So i sent dale (rotary works) a message asking if there was supposed to be more. He told me there was supposed to be 3 and offered to send me a new 3 pack at no cost. Again i didnt buy the machine from him and had no dealings prior, to me that kind of customer service shows how much he cares for the users of his machines, i declined the offer and instead ordered another springer which he then included the springs. Dales offer to send me the springs at no cost landed him a loyal customer. I now have 3 rotary works and plan on getting the new model when it comes out. I can say when a tattooer is able to send a message directly to a builder and gets that kind of service it means alot. I
yup and if it was like that i wouldnt talk down on this thief... thats the way it should be