HI PURESLEEK,
THIS IS ARTEMIS FROM STIGMA , I AM SORRY FOR MY LATE ANSWER BUT WE HAVE BEEN SO BUSY LATELY WITH THE NEW MACHINES SO MANY PREORDERS NOT EVEN TIME TO SLEEP. MAYBE ONE OF 3 BEARINGS INSIDE THE SWASH-DRIVE SYSTEM GOT DAMAGED, THIS CAN HAPPEN SOMETIMES IF THE MACHINE HITS THE GROUND WITH AN UNLUCKY ANGLE , SO THE BEST WE CAN DO NOW IS TO ARANGE TO SEND THE MACHINE TO US FOR REPAIR. PLEASE GO TO OUR WEBSITE AND FILL OUT THE CONTACT FORM SO WE CAN HAVE ALL YOUR DETAILS FOR THE RECORD. YOU WILL GET YOUR MACHINE BACK IN A PERFECT WORKING CONTITION FAST AND CHEAP , WE WILL DO OUR BEST.

www.stigma-rotary-tattoo.com
THANKS ARTEMIS