Tatsoul Envy Cartridges

[TATsoul]

I assume the fact that TatSoul is owned by an investment group that also includes Kingpin makes it so that even if they really wanted to share certain information and do care about their products as a whole they cant because it would be a conflict of interest with some of the products its sister company carries. This is what happens when you sell out

Actually, I am the owner of both brands now (I am the original founder for TATSoul and the old Kingpin owner has decided to retire) - I'm happy to say that both brands have the same test results. =) As for sell outs, I don't see it that way. I got an investment group to invest to expand our product development and invest in more wearehouses to speed up delivery to our customers. Jumping the gun is fun to create controversy but before any claims are made, one should understand the whole truth before making any claims.

With that said, I want to thank everyone who has contacted me for the Envy Cart samples. Will continue to fulfill samples as they come in. =)

[thesmokingmirror]

Actually, I am the owner of both brands now (I am the original founder for TATSoul and the old Kingpin owner has decided to retire) - I'm happy to say that both brands have the same test results. =) As for sell outs, I don't see it that way. I got an investment group to invest to expand our product development and invest in more wearehouses to speed up delivery to our customers. Jumping the gun is fun to create controversy but before any claims are made, one should understand the whole truth before making any claims.

With that said, I want to thank everyone who has contacted me for the Envy Cart samples. Will continue to fulfill samples as they come in. =)

thanks for the response most of the time these rumors surface, there is no one that represents the brand that can step in and justify the reasoning behind their actions. i still use kingpin and ive had great customer service from them, recently they 2 day shipped me a new hawk pen when the one i initially ordered was out of stock,, these things are easier when a company is larger and has more resources I am aware of this. I just recalled a big topic on facebook where a lot of artists where upset about the acquisition. Im pragmatic about everything and ill continue to use whatever (vendor/machines) gets me the best service and quality

[TATsoul]

thanks for the response most of the time these rumors surface, there is no one that represents the brand that can step in and justify the reasoning behind their actions. i still use kingpin and ive had great customer service from them, recently they 2 day shipped me a new hawk pen when the one i initially ordered was out of stock,, these things are easier when a company is larger and has more resources I am aware of this. I just recalled a big topic on facebook where a lot of artists where upset about the acquisition. Im pragmatic about everything and ill continue to use whatever (vendor/machines) gets me the best service and quality

Thank you for the support! I did jump on FB on some of those threads but I'm sure it was drowned out and/or I wasn't a part of the private group. Again, I am always personally available to talk/answer any concerns. Even specific orders. I truly believe in providing the best customer service whether it's through me as an owner and/or through my staff members. I answer every email/call that comes my way no matter the circumstance. Thanks again for everything and have a great rest of week!