Mine did this after 3 weeks-

Stigma said I was using wrong power pack and rca cord-
Had to send pics of Eikon power pack and rca-

Well, I must have dropped it- nope...
It was damaged in post- Unlikely as it was brand new in stigma packaging.
Eventually they gave in and changed the motor, but now said the warranty is void.....WHAT THE F???

So, got the machine back, and it ran well for 8-10 months until the motor poured smoke out of it, while tattooing a customer....

So, to get a new motor replaced by them would now be 200 quid including postage and return- well f that, I bought a replacement motor direct from maxon for 80 , and it has run fine for approx 1 year until today,....it now sounds like its on its way out


Love the machine, but HATE the customer service, and will NEVER buy anything stigma again, and currently looking for a replacement