EGO apex nano machine nightmares

[emmas]

So I bought an Ego Apex nano at Norwich convention last summer, just before I took a few months out to go travelling. when I got back to work and fired it up it seemed really sluggish, in that it would run nicely but within a few minutes it would get slower and slower and it was literally unusable. I realised that there was a bolt missing in the top near the jack point and on closer inspection a tiny grub screw was gone from the front, which fell out of the inside when I took to top off to see if I could possibly fix it. I hadn't realised there was a warranty certificate in the box that was only valid if I registered it within a month of purchase or something similar - but it would be pointless anyway because I have emailed the email address from the ego site a few times and been ignored everytime. Ive begged them to take it and fix it, and said clearly that I will pay for the work, because its now an expensive paperweight but to no avail. Ive even commented publicly on their instagram trying to get them to contact me back, but no dice. So, is there anyone that mends these machines? please get in touch, or even better if you know the way to get Ego to answer then Id appreciate it. I just really want to have it working as I really loved my first gen ego. Thanks in advance!