Edge x - not a good day, my fault

[Baldrick]

Well for those that's didn't know I took the plunge and bought an edge X a few months ago, and I'm so glad I did as the machine really does live up to the hype, seriously impressed with it.

But today as I was about to go chat to a client, I caught the clip cord with my foot and pulled it off the workstation - I tried to catch it but I missed. !!!

And to top it all off it was a time waster in the shop ffs.
28736



I presume this part is available as a spare


Sent from my iPhone using Tapatalk

[joelhague]

Wowwww the slider snapped in half? This seems like extreme bad luck that blows my mind

[Ryanbluebirds]

Hey dude, I would just hit up fkirons. I'm sure they can get it repaired for you. I think they pretty much make most of their parts in house now.

[Baldrick]

Yeah I'll contact them Monday morning 👍


Sent from my iPhone using Tapatalk

[Baldrick]

Just a note to say I've just had a message from Kayleigh at FK irons - fantastic customer service from them and my machine should be up and running real soon

Thanks a million


Sent from my iPhone using Tapatalk

[hellraiser6662]

Yep you can't beat there customer service. .. even across the pond in the UK. They get it right. Might take a few more days but I've always be well pleased.

[Mesaman1]

Same exact thing just happened to mine on Tuesday. ... I was in shock. I love this machine... been trying for 2 days to get it touch with FK, but they aren't answering their phones...

[nivek]

email them you will get an almost immediate response with the forms you need to fill out and address. They take service VERY seriously. I have had nothing but great exp with them