The best way to get in touch with us is to shoot us an email at [email protected] and you will get an answer within 24 hrs.

The reason for the chat is because in order to cater to all multilingual clients. Over chat we can take care of several people from different countries all at once. Over phone only one at a time.

Our customer service still strong but things had to change a bit in order to assist everyone.

People should expect a reply within 24hrs, during business hours Monday through Friday's from 9am-6pm.

If we are away on conventions that means that email will be the best way to reach out since we have staff on site to handle customer service inquiries. The FAQ has been revamped with a lot more info. Another thing is that people expect answers from Facebook and other social media platforms that are not monitor by our customer service crew.

We strive to make everyone happy and we are hiring more staff as demand requires it.



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