I put an email into Kayleigh, to see if she will make it right. If not I will get it sent back unrepaired. One of my clients it heavy duty brainy engineer guy, and will most likely be able to track down everything I need to fix it.
I haven't got a shit ton of followers, but I am a voice, a voice that wrote a glowing review on FK and their service,on this very forum, three years ago. I have not used the machine a lot as I for me, I prefer it for specific tasks. I have a lot of other machines and the Xion has seen MAYBE 30 hours, and this happens.
I am trying not to let it chew at me - but I will be blunt I am very VERY disappointed. I contracted the staff and told them how little use it had, and it did not matter, its 13 months old, and now I have to pay....
Gaston no doubt has a lot on his plate, and I sincerely hope this is not the trend of their service.
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