If you'd like to send me more information on the issues that you are experiencing we are able to troubleshoot most issues through email so that you don't have to send your machine back overseas.
As for the stroke wheel, the original shipments of the Halo 2 only included the 3.4mm and the 4.0mm stroke wheels, we did not introduce the 2.8mm stroke until later based on customer feedback, however, we are providing these free of charge to anyone who did not receive them originally, I would just need your shipping address.
You can contact me through my direct email
[email protected], or you can shoot me a message through the forum and I will be sure to have that straightened for you.
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