Spektra edge x louder than it should be?

[joelhague]

This has been my exact same experience with fk irons customer support over the last few months to a year. I hate to see it going down hill. Multiple emails with no reply. A robot phone answer service . chat techs disconnecting me without answering my questions or the chat not being online in the hours it is listed to be on. Like 1 pm on a Wednesday there time and not available? Until I got in contact directly with kayleigh on Facebook it was a bit of a headache. But after I talked to her she took great care of me . There is a phone number you can still call them. Its just not listed on the site . my fear is things have gotten too busy at fk irons for them to handle even with more employees its great for them. But when multiple people are feeling the same as me about this customer service maybe some things need to change. I also don't like the fact a lot of the time I try n get in contact o get a msg saying they are away on convention. That's all fine and dandy but how about some people to handle the rest of us while you guys are off at shows?